Payment Terms

Payment Terms

At Oksana Khayretdinova, we want to ensure that your shopping experience is as smooth and secure as possible. Below are the details of our payment terms and methods:

1. Accepted Payment Methods
   We accept the following payment methods for your convenience:

   • PayPal: PayPal is a trusted and widely used payment platform that provides a fast and secure way to complete your purchase. By using PayPal, you can pay with your PayPal balance, linked bank accounts, or credit/debit cards. It ensures that your payment information is handled securely.

   • Credit Cards: We also accept payments via major credit cards, including Visa and Mastercard. Our secure payment processing system ensures your card information is encrypted and protected throughout the transaction.

     

      

1. Security of Payments
   All transactions on our website are processed using the latest encryption technologies, including Secure Socket Layer (SSL) encryption, which guarantees that your personal and payment information is securely transmitted and protected. This means you can shop with confidence, knowing your sensitive data is secure.

2. Currency and Conversion
   All prices displayed on our website are listed in Canadian Dollars (CAD). If you are making an international purchase, the exchange rate applicable to your currency will be determined by your payment provider or credit card company. Please note that your bank or payment provider may charge additional fees for currency conversion, which are beyond our control.

3. Order Confirmation
   After completing your purchase, you will receive an order confirmation email. This email will include the details of your order, such as the items purchased, shipping address, and payment information. Please check your email carefully to ensure that all information is accurate. If you do not receive an email within a few minutes of placing your order, please check your spam or junk folder, or contact our customer service team for assistance.

4. Payment Issues
   If you encounter any issues with your payment or have questions about your transaction, please feel free to contact our customer support team. You can reach us by email at service@oksanakhayretdinova.store. Our team will work to resolve any issues promptly and ensure your shopping experience is as smooth as possible.

5. Order Cancellations and Refunds
   In the event that you wish to cancel an order or request a refund, please refer to our Return & Refund Policy for more information. If your cancellation or refund request meets the eligibility criteria outlined in the policy, we will process your request and ensure that you are reimbursed promptly.

6. Sales Tax and Additional Charges
   The prices shown on our website include applicable taxes, depending on your location. Additional charges, such as shipping fees or customs duties for international orders, may apply during checkout. These charges are calculated and displayed before completing your purchase, ensuring transparency throughout the payment process.

7. Payment Verification
   To protect both you and us from fraudulent activity, we reserve the right to verify any payment that seems suspicious. In such cases, you may be asked to provide additional information or confirm the transaction before it can be processed.

8. Customer Service and Assistance
   Our customer service team is here to help. If you need assistance at any point during the payment process or have any questions regarding your order, please reach out to us via email at service@oksanakhayretdinova.store. We are dedicated to providing you with the best possible service and will respond to your inquiry as quickly as possible.